Mortgage Broker in New Zealand

Platinum Mortgages is a New Zealand mortgage broker service led by Angela Downie, a highly respected Financial Adviser with 20 years in the Mortgage Industry.

Angela and the Platinum Mortgages team help NZ borrowers compare home loan options, understand lender requirements, and choose a suitable mortgage pathway.

With multiple industry awards, excellent Google reviews and specialist expertise, we help with standard home loans, refinancing and more complex lending situations where bank lending is not straightforward.
Mortgage Advice with Platinum Mortgages
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Award Winning Mortgage Broker

Our team brings practical mortgage experience and knowledge, lender insight, and award-recognised service to borrowers across New Zealand.

Our clients are at the heart of what we do. For Angela, good mortgage advice starts with listening to the person behind the application, understanding what matters to them and making sure they feel supported and informed throughout the process.

Angela's industry recognition has highlighted her work with complex lending, her perseverance on behalf of clients, and the strong relationships she has built across bank and non bank lenders. That recognition sits alongside the client-first approach and practical lender insight that Platinum Mortgages brings to every mortgage conversation.
Angela Downie - Award Winning Mortgage Broker Auckland & Director of Platinum Mortgages

Reviews from

Google
Platinum Mortgages Google Business Reviews - Rated 5.0 out of 5 stars

Find the Right Mortgage Path for you

Different borrowers need different types of mortgage help. Start with the pathway that best matches your situation so we can guide you toward the right lending option, page or next step.
Modern residential home exterior - Expert mortgage broker advice for the NZ housing market

Not Sure Which Mortgage Option Fits Your Situation?

If more than one of the pathways above seems relevant, or none quite matches your circumstances, you do not need to work out the answer before contacting Platinum Mortgages.

You also do not need to decide whether you need a bank, non bank lender, refinance or another lending option.

Tell us what you are trying to achieve and a little about your current situation. We can help you understand which options may be worth exploring and what the next step may be.

Why Platinum Mortgages?

The Right Mortgage Is About More Than Getting an Approval

For Angela, finding the right mortgage does not simply mean finding a lender prepared to approve the loan or choosing the cheapest advertised interest rate.

Different lenders can offer different loan structures, repayment flexibility and approaches to lending. Which option may suit a borrower depends not only on where they are today, but also on what they may want to do in the future.

Angela Downie, Financial Adviser at Platinum Mortgages, explains:

“When several lenders could approve a client's home loan, I'm not looking for the lender with the cheapest advertised interest rate.  I'm looking for the lender that's the best long-term fit for that client's life. Getting an approval is only part of the job.

I spend a lot of time understanding my clients' short, medium and long-term goals. Are they planning to start a family? Will they receive an inheritance or another lump sum in the future? Would an offset account or flexible repayment options benefit them? Are they planning to buy an investment property later on? All of those things influence which lender and loan structure I recommend.

My role is to compare those options, explain the pros and cons of each, and recommend the lender that best supports my client's goals, not just today, but for many years into the future as their circumstances evolve.

Most importantly, I explain why I've recommended that particular lender, so my clients can make an informed decision with confidence.”

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Access to New Zealand Banks and Lenders

Platinum Mortgages works with a range of New Zealand banks and non bank lenders, allowing us to consider different lending options rather than being limited to the products of one lender
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Auckland Based, Helping Borrowers Across NZ

Platinum Mortgages is based in Auckland and works with borrowers throughout New Zealand. Our mortgage advice process can be handled by phone, email or online, making it easy to work with us wherever you are in NZ without needing to visit an office.
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Speak With a Mortgage Broker

Platinum Mortgages works for you, not the bank. We take the time to understand what you are trying to achieve, explain the options we believe are worth considering and help you understand the reasoning behind the next step. If you are ready to talk through your situation, contact Platinum Mortgages to discuss how we may be able to help.

When Working With a Mortgage Broker Can Help

Going directly to a bank means discussing that bank's own lending options. A mortgage broker can look more broadly across the lenders they work with and help you compare which options may be relevant to your circumstances.

Using a mortgage broker is not necessarily the right choice for every borrower. If you are deciding whether to work with a broker or approach a bank directly, our guide explains when each option may make sense.

Read Why Use a Mortgage Broker in NZ?

How Platinum Mortgages Helps You Make a Mortgage Decision

Different lenders can assess the same borrower differently. Their lending criteria, policies and available loan options can vary, which means an application that fits one lender may not necessarily fit another.

Platinum Mortgages starts by understanding what you are trying to achieve, your financial position and your circumstances. We then consider the lender requirements and options that may be relevant, identify anything that may need attention before an application is submitted, and explain which next step we believe is worth considering and why.

What 20 Years in the Mortgage Industry Has Taught Angela

Angela says:

“After 20 years in the mortgage industry, I've learnt to spot potential issues long before an application reaches a lender. Experience has taught me what questions to ask, what details to investigate and what warning signs might cause unnecessary delays or even a decline if they're not addressed upfront.

For example, when I review bank statements, I don't just look at the balances. I go through them line by line looking for anything that a lender is likely to question, such as online gambling, frequent cash withdrawals, unusual spending patterns or other commitments that haven't yet been disclosed.

Sometimes I'll notice childcare payments even though no dependants have been listed, or another detail that simply doesn't match the information I've been given. Rather than letting the lender discover it first, I'll go back to my client, ask the questions and make sure we have the full picture before the application is submitted.

Experience has taught me that careful preparation matters. I would rather resolve questions upfront than rush an application to a lender."

Once you decide how you want to proceed, we help prepare and manage your mortgage application, explain what information the lender needs, communicate with the lender during the assessment process and help you understand any approval conditions.

Angela adds:

Most importantly, I want my clients to know they're not doing this alone. I'm here to back them, advocate for them, negotiate on their behalf and always act in their best interests. That's what good mortgage advice should look like.”

Helpful Mortgage Guides From Our Team

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Can You Buy an Investment Property with a 10% or 20% Deposit?

Minimum Deposit for Investment Property in New Zealand: Can you Buy With 10% or 20%? Want to buy an investment…

What are the mortgage lending criteria in NZ?

What are the Mortgage Lending Criteria in NZ?

This article explains the main mortgage lending criteria in NZ, what lenders usually assess, and what can affect your chances…

Frequently Asked Questions

Yes. You do not need to have every detail worked out before contacting Platinum Mortgages. An early conversation can help clarify what you are trying to achieve, your timing and current position, and whether there is anything worth preparing or addressing before an application is made.

Start with the basics: what you are trying to achieve, your timing, a general picture of your income, existing debts and commitments, your deposit or equity, and anything a bank or previous adviser has already told you. From there, we can explain what information or documents may be useful next.

For standard bank lending arranged through Platinum Mortgages, there is generally no charge to you as the client because the bank pays Platinum Mortgages a commission when the loan is advanced.

Borrower-paid fees apply to non bank and private-lender applications in the circumstances set out in our Disclosure. Any applicable fee will be explained and disclosed before it becomes relevant.

No. Our role is to explain the recommendation and why we believe it may suit your circumstances, so you can make an informed decision. You decide whether you want to proceed. If you have questions about the recommendation or want to understand the alternatives, we encourage you to ask before making a decision.

We will explain why applying immediately may not be the best next step, what may need to change or be prepared, and when it may be worth reviewing your position again. Sometimes the most useful advice is to strengthen an application before approaching a lender rather than rushing to submit it.

Licensed Mortgage Advice With Clear Accountability

Platinum Mortgages New Zealand Limited (FSP752271) is a Financial Advice Provider licensed and regulated by the Financial Markets Authority. Angela Downie is a Financial Adviser who provides financial advice under that licence.

Licensed Financial Advice Provider, FSP752271

Financial advice provided by Angela Downie under the Platinum Mortgages licence

Your interests must be given priority when financial advice is provided

Fees, remuneration and potential conflicts are covered through Platinum Mortgages' disclosure process

Independent dispute resolution is available through Financial Services Complaints Limited

© 2026 Platinum Mortgages New Zealand Limited - All Rights Reserved