Non bank lending can be considered when a borrower can afford a home loan but does not fit a main bank’s usual policy or evidence requirements.
It isn't an easier version of a bank mortgage, and it isn't automatically the right answer after a decline. The lender still needs to understand the income, debts, credit conduct, deposit or equity, property, loan purpose and repayment plan.
This guide explains how non bank lending works in New Zealand, who it may suit, what it can cost and what to check before proceeding. It provides general educational information and does not rank or compare specific non bank mortgage lenders or make a personal lender recommendation.
For help applying this information to your own situation, visit Platinum Mortgages’ Non Bank Lending service page.
Different lending barriers require different pathways, so this guide does not assume that a non bank loan is automatically the answer. The appropriate starting point is understanding the borrower’s actual barrier and long-term plan.
What you need to know:
Non bank lending means property finance provided outside the main registered banks. The market includes different types of specialist finance companies, credit unions, building societies, non-bank deposit takers and private or short-term lenders. These providers do not all have the same regulatory status, products, credit policies, pricing or risk appetite.
Terms such as non bank lender, specialist lender, alternative lender and second-tier lender are market descriptions used for related lending pathways. They do not describe one single legal category. Second-tier lending should not be confused with a second mortgage, which is a separate secured loan.
A borrower may consider non bank lending after a bank decline, but the decline reason should be identified before another application is made. The barrier may involve affordability, evidence, existing commitments, credit conduct, the property or one lender's policy.
A different lender is useful only where its criteria genuinely address that barrier. Read Why Was My Mortgage Declined? for the detailed diagnosis, or Bank Said No for the immediate next-step plan.
Angela Downie, Financial Adviser, Platinum Mortgages explains:
"One thing borrowers almost always misunderstand about non bank lending is that they think they'll be stuck there forever. That's one of the biggest myths I hear.
For many of the clients I help, non bank lending is intended to be a stepping stone rather than the destination. It can bridge the gap between where they are today and getting into a position where refinancing to a main bank may become possible in future.
From the very beginning, a realistic exit or review pathway should be defined. The goal isn't simply to solve today's lending problem; it's also to understand what needs to happen next.”
A non bank assessment may be worth exploring when:
You understand the policy barrier; repayments remain affordable after realistic expenses and buffers; income and liabilities can be evidenced; the deposit or equity and property are suitable; the total cost is understood; and there is a realistic repayment, review or refinance plan.

Main banks commonly use more standardised lending policies and evidence requirements. Specialist lenders may allow more case-by-case assessment where the income, property, credit event, timing or structure can be reliably explained.
That flexibility can involve different pricing, fees, conditions or review periods. For the full decision about benefits, disadvantages and whether the trade-off is worthwhile, read Pros and Cons of Non Bank Lenders.
Non bank and specialist lending is not one single product. Depending on the borrower, property and purpose, the available pathway may include:
The correct category depends on the loan purpose, property, affordability, evidence, time horizon and exit plan. Private or very short-term lending should not be presented as an ordinary substitute for a home loan, and independent legal advice may be especially important.
| Assessment area | What the lender is trying to understand |
|---|---|
| Affordability | Whether repayments and normal living costs remain manageable with an appropriate buffer. |
| Income reliability | Whether income is evidenced, recurring and understandable. |
| Credit and conduct | What happened, whether it is resolved and what recent statements show. |
| Deposit or equity | The borrower contribution, source of funds and security position. |
| Property | Whether the security is acceptable and correctly valued for the product. |
| Loan purpose | Whether the finance is suitable and connected to a clear objective. |
| Exit plan | How a short-term or higher-cost facility will be repaid, reviewed or refinanced. |
Most lenders require identity, reliable income evidence, recent account and loan statements, details of debts and limits, deposit or equity evidence, property information and an explanation for unusual events.
Some products may accept an alternative evidence package where standard financial statements are unavailable or do not fully explain the position. Low-doc does not mean no evidence. For detailed alternative-document pathways, read our guide to self-employed mortgage options under two years.
There is no single non bank interest rate or fee. Pricing can change with the lender, credit profile, loan-to-value ratio, property, income evidence, term, urgency and strength of the exit plan. Compare the full dollar cost over the expected holding period, including charges at setup, during the loan and at exit - not only the headline rate.
The exact lender offer and the adviser's current written disclosure should explain the applicable charges and when they are payable. These documents must be read before proceeding.
Non bank is a market description, not one single regulatory category. Licensed non-bank deposit takers are licensed and supervised by the Reserve Bank of New Zealand and listed on its public register. Other specialist or private lenders may not be deposit takers and can be regulated differently.
Consumer lenders must meet the obligations that apply to them under New Zealand credit law, including applicable responsible-lending requirements. From 1 July 2026, the Financial Markets Authority (FMA) became responsible for regulating the Credit Contracts and Consumer Finance Act (CCCFA), taking over this responsibility from the Commerce Commission. Anyone providing regulated financial advice to retail clients must hold, or operate under, a Financial Advice Provider licence issued by the FMA.
Before proceeding with any non bank, specialist or private lender, check:
Some borrowers use a specialist facility as a stepping stone, but refinancing back to a bank is never automatic. The original plan should identify what must improve, how progress will be evidenced, when the loan will be reviewed and what the fallback is if the expected exit is delayed.
Depending on the reason for the specialist facility, the exit or review plan may include milestones such as:
Angela Downie says:
“One warning I give almost every client considering non bank lending is that major life or financial changes can affect the original exit plan.
Changing jobs, expanding your family, moving overseas or taking on significant new financial commitments doesn't necessarily mean your plans need to change. But those changes should be factored into the strategy because they can affect the timing or options available for refinancing later.
I also encourage clients to stay on top of their repayments and maintain good account conduct, because those factors can materially affect the options available when the loan is reviewed later.”
A different lender does not solve every lending barrier. Depending on the circumstances, reducing the loan amount, strengthening the evidence, reducing debt, increasing the deposit or waiting may be safer than using higher-cost specialist finance. For the fuller suitability and total-cost decision, read our Pros and Cons of Non Bank Lenders guide.
Where existing mortgage repayments are already behind or unaffordable, start with our Mortgage Arrears in New Zealand guide rather than assuming a new secured loan is the answer.
Non bank lending should not be used to hide an ongoing affordability problem or extend a financial crisis without a sustainable plan.
No. Borrowers may use a specialist pathway because of self-employment, alternative income evidence, property type, timing, application structure or a credit issue.
Not always, but specialist pricing and fees can be higher. Compare the exact offer and the total cost over the expected term.
There is no single minimum for the whole market. Deposit or equity requirements vary by lender, property, purpose and risk.
Not necessarily. A different policy may help, but the application still needs to be suitable, affordable and within that lender's criteria.
There is no standard period. The expected term should follow the loan purpose, cost, conditions and achievable exit milestones.
Platinum Mortgages New Zealand Limited (FSP752271) is a licensed Financial Advice Provider. Angela Downie (FSP742251) is a registered Financial Adviser with mortgage-industry experience since 2006.
Angela’s specialist lending expertise has received multiple industry awards and recognitions.
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